Data Deletion

The simplest way to erase all of your data is to delete your account directly from your settings.

1. Sign in to Swiplay and open Settings → Account.
2. Choose « Delete my account » and confirm with the one-time code sent to your email.
3. Any remaining withdrawable balance is paid out automatically, then your data enters a 14-day grace period before permanent erasure.

If you only want to remove the data tied to a connected social account (access tokens and stored statistics) without deleting your Swiplay account, disconnect the platform from Settings → Connected accounts. The access token and stored statistics for that platform are deleted immediately.

For Instagram and other Meta products, you can also start a deletion request from Meta directly: go to Instagram/Facebook Settings → Apps and websites, remove « Swiplay », and choose to request removal of your data. Meta forwards your request to Swiplay, which honours it automatically through a dedicated data-deletion callback and erases the data collected through that connection.

For any data-deletion request or question, you can also write to us at contact@swiplay.com. We answer every request within the timeframes set by the GDPR.